Too confused about internet and broadband TV in HK

Posted by julia852 (371 days ago)

Hello everybody,

We arrived a couple of months ago and our experience PCCW services have not been a smooth one. One of the biggest problems we face is the fact that we have HBO package which has a separate modem and decoder than the Now TV and it shares the modem with the broadband internet. It is not possible to use the internet in the study as it requires a very long cable to connect to the living room. We are told we better buy wireless router and lynksis 108 was recommended. We have only one laptop at home and would like to set it up in the study:

Is wireless the only option (except putting a long line of cable)?

Is the brand recommended good one and
Where is the best place to buy it without being conned (had a bad experience in HK with electronic a few years back while visiting)

Many thanks

Jul

(I am based in Hong Kong)

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Posted by car_lover (371 days ago)

It's either wired or wireless. Of cos wireless wld be more advisable to u since its far apart between ur study room and modem. Am planning to do that myself too. You can get it from Wanchai Computer Centre...and Linksys is not too bad...another choice is Buffalo. Am sure there is other brands, but am using those 2 currently and so far so good.

(I am based in Hong Kong)

Posted by workingmum (371 days ago)

One of the biggest problems we face is the fact that we have HBO package which has a separate modem and decoder than the Now TV and it shares the modem with the broadband internet.

Is your HBO package through cable tv ?? Can't understand why or how you would have 2 seperate modems otherwise. If you have 2 seperate providers, naturally you would have 2 seperate decoders which is frustrating and you'll need to wait for one of the contracts to end to terminate and get rid of one of the decoders.

(I am based in Hong Kong)

Posted by car_lover (370 days ago)

I think she meant, 1 modem and 1 decoder. I have the same thing too. A phone line to the modem, and 2 separate cables, 1 to the decoder for NowTV and 1 to your PC/Laptop for internet.

(I am based in Hong Kong)

Posted by julia852 (370 days ago)

Dear All,

Thanks for the comments and info so far.

I have two modems and two decoders

Modem 1 and Decoder 1- Now TV which has all the channels except HBO

Modem 2 and Decoder 2- HBO Package and this modem is shared by the internet

All of the services are through PCCW. Are we the only people who have two modems? Is there something wrong?

(I am based in Hong Kong)

Posted by car_lover (370 days ago)

Thats really something new! Am only using 1 set of it. And i've recently added some new package and they just update my account. That's abt it. Why need 2 sets for the same thing? Think u better call NowTV to straighten this out. All they need to do is update ur decoder unless ur having it at different locations, 1 set in room, 1 set in living room?

(I am based in Hong Kong)

Posted by julia852 (370 days ago)

They are all in the same location. I think I need to get on the case. It seemed very strange since the beginning but now confirmed with these comments.

Thanks a lot!

(I am based in Hong Kong)

Posted by workingmum (369 days ago)

def very strange !!! You only need 1 decoder and 1 modem. Give them a call, i've always found them really helpful.

(I am based in Hong Kong)